Waiter/ Waitress Full-time Job

We are seeking a dynamic and talented Waiter/Waitress to join our team in the hotel industry in the UAE. The Waiter/Waitress will be responsible to the following key job responsibilities:

To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.

The ability to gather and transport all supplies needed for the setup of a function

Perform side duties (checklist)

Report to manager any kinds of deviation from set standard and procedures.

Ensure that all operating equipment is maintained.

Ensure that all service and storage areas are kept safe, clean and locked.

To report any complaints, incidents or any other irregularities to the management.

Help implement work simplification and necessary changes.

To be punctual at all times.

To ensure that guests receive the attention they require.

To professionally behave with other members of staff, managers and directors.

Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.

Set up and unset function rooms, including table setting, according to established standards.

Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.

Comply with hotel and department policies and procedures at all times.

Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.

Communicates to his/her superior any difficulties, guest comments and other relevant information.

Establish and maintain effective employee working relationship.

Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..

Carry out any other duties as and when assigned by the Management of the Hotel.

Assist other Food & Beverage Outlets in their operations within peak times when needed.

Qualifications

Average reading, writing and oral proficiency in the English language

Must be well presented and professionally groomed at all times

Good communication and customer contact skills; good problem resolution skills

Basic F&B product knowledge

Team player with strong interpersonal skills and attention to detail

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.