Sr Automotive Technical Advisor Full-time Job

What you'll do:

Perform Vehicle Troubleshooting and Diagnosis (Mechanical & Electrical)

Assisting customers by providing Technical Explanation to their concerns

Performing joint road tests with customers to capture their concerns

Perform routine maintenance and general mechanic repair work on vehicles

Manual skill & ability for performing technical and mechanical jobs.

Assist the Service Advisors in capturing data while creating the Repair Support Request and Branch Field Technical Reports submitted to the Aftersales Distributor Team for any escalations.

Willingness to learn with hands-on training

What are we looking for?

Diploma in an official and globally recognized Automotive Technical certification, like ITI (Industrial Training Institute NCVT Certificate) or ITC

2+ years experience as a Mechanic Technician in multi-brand workshops.

Knowledge of using all types of scan tools, wiring diagrams, and workshop manuals.

Ability to use the diagnostic equipment and special Service Tools to inspect the Engine, Transmission, Brake, suspension A/C electrical, and hybrid system of the vehicles.

Must have a valid UAE driving license.

Must read, interpret, and transcribe data in order to maintain accurate records in job orders

Understand and works within protocol where necessary, and understands and performs to the requirements of Kavak After-sales.

Kavak is a global company with operations in Mexico, Argentina, Brazil, Chile, Turkey, Saudi Arabia, Oman and United Arab Emirates. We are the number one e-commerce company in the purchase and sale of pre-owned vehicles and the most highly valued private startup in Latin America. Kavak is also the first Unicorn Company in the history of Mexico, with a current valuation of US$8.7 billion.We have thousands of kavak@s from more than 40 different nationalities and growing. As part of this accelerated growth, we want to make sure we surround ourselves with the best talent to help us continue to build the technology, processes and products that will allow us to transform the automotive market around the world.Our team is the number one priority. We like to imagine the impossible and work together to achieve it. We are disruptive, proactive, loyal and ambitious.