Speciality Runner Full-time Job

Responsibilities

Promptly and accurately carry food orders from the kitchen to designated tables.

Coordinate with kitchen and serving staff to ensure timely delivery of food to guests.

Assist in setting up and clearing tables, ensuring cleanliness and proper arrangement.

Verify that each order meets quality and presentation standards before delivering to guests.

Interact with guests professionally and courteously, addressing any additional requests or needs.

Develop a basic understanding of the menu to answer guest inquiries about dishes and ingredients.

Maintain effective communication and coordination with kitchen and serving staff.

Ensure cleanliness in dining areas, including service stations and walkways.

Report any engineering or housekeeping defects to supervisors to maintain outlet standards.

Perform front and back of house cleaning duties as directed to maintain cleanliness standards.

Handle guest complaints when possible or escalate them to supervisors when necessary.

Qualifications

Experience/Certificates/Education

Previous experience in a similar role internationally or a minimum of 2 years in luxury hotel or high-end restaurant setting.

Strong interpersonal and communication abilities.

Friendly and hospitable approach, prioritizing customer satisfaction.

Proficiency in problem-solving and handling guest inquiries with tact.

Excellent organizational skills with keen attention to detail.

Knowledge of inventory management and billing procedures.

Good oral proficiency in English language.

Ability to speak other languages and basic understanding of local languages will be an advantage.

Ability to work independently and efficiently in a dynamic and fast-paced environment.

A passion for delivering exceptional customer service.

Ability to work effectively and contribute in a team.

Self-motivated and energetic.

Maintain a clean, tidy and well-groomed appearance consistently.

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.