Specialist Quality and Excellence Full-time Job

Key Responsibilities/Duties

Strategy and Planning

Contribute to the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals and standard forms, and ensure alignment with UAEAA’s overall policies and procedures.

Contribute to the development, implementation, and update of the sections’ strategic, budget and procurement, and operational plans ensuring alignment with the department and sector strategy and objectives, and UAEAA’s mission and vision.

Assist in the development of the section Key Performance Indicators (KPIs) and ensure to meet individual KPIs to improve efficiency and effectiveness.

Operations (with sub-headings)

Conduct periodic review and evaluation of UAEAA’s corporate processes in cooperation with UAEAA’s organizational units and measure the effectiveness and efficiency of the processes based on KPIs for continuous improvements.

Implement quality management system by processing the necessary accreditations and certifications, e.g., ISO standards, and monitor the validity in order to promote UAEAA’s adherence to excellence and quality management requirements.

Implement programs and initiatives to enhance the corporate culture throughout the Authority.

Implement UAEAA internal excellence award programs and ensure alignment of policies and procedures with Government Excellence Model (GEM2) and the European Foundation for Quality Management (EFQM).

Develop and administer corporate and internal surveys such as employee satisfaction surveys, subject entities awareness surveys, etc., as requested; analyze results, provide recommendations and submit reports to management for review.

Contribute to the development of organizational improvement plans based on the outcome of the SWOT analysis conducted , gaps identification, observations and survey results; and implement action plans in coordination with concerned organizational units.

Participate in knowledge exchange and benchmarking processes with approved external entities and audit authorities in order to implement best practices within the Authority.

Implement innovation, suggestion and idea management system throughout UAEAA and assess the impact on the operations to enhance employee engagement and promote excellence culture within the Authority.

Conduct internal awareness campaigns for excellence and innovation across all levels of UAEAA.

Talent Management and Development

Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.

Our Mission
At the UAE Accountability Authority (UAEAA), we are custodians of more than just accounts; we are guardians of the future. Upholding transparency, integrity, and excellence, we navigate the forefront of the industry as pioneers. Our mission is twofold: to bolster financial precision and accountability, and by doing so, protect public funds which are the bedrock for future generations. We strive to secure a stable and reliable economic landscape that serves both businesses and individuals, ensuring that today's resources are preserved and utilized for tomorrow's prosperity.
Our Culture
Our doors open to a world where professionalism meets passion. We believe in fostering a culture where every team member feels valued and inspired to reach their full potential. Here, your voice matters, your work has impact, and your growth is our priority.