Specialist Business Relations Full-time Job

Key Responsibilities/Duties

Strategy and Planning

Assist in the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms, and ensure alignment with UAEAA’s overall policies and procedures.

Assist in the development, implementation, and update of the section’s strategic, budget and procurement, and operational plans, ensuring alignment with the department and sector’s strategy and objectives, and UAEAA’s mission and vision.

Ensure to meet individual Key Performance Indicators (KPIs) to improve efficiency and effectiveness.

Operations (with sub-headings)

IT Governance And Strategy

Assist in the development and maintenance of the strategic framework and methodology of IT services, support and operational plans which guide all information systems integration and development and provide effective and responsible information technology practices.

Contribute to the implementation of IT strategies and initiatives ensuring alignment with the IT strategy in order to support the overall business objectives.

IT Business Relations

Assist in the identification, documentation and analysis of IT related needs from UAEAA’s organizational units to develop solutions; and the review of the system technical documentation and development cycle process manual to ensure accurate design architecture of the necessary IT systems.

Participate in collaborating with other IT Organization within government entities to identify opportunities and benchmark their IT technologies / solutions / services and conduct evaluation on current UAEAA’s IT infrastructure in order to ensure business-IT alignment with current business technologies and industry standards.

Stay abreast of latest technologies as per best practices in the market and their ability to provide a competitive edge to assigned systems and communicate to relevant stakeholders.

Participate in Service Level Agreement (SLA) and Operation Level Agreement (OLA) negotiations with Internal and external stakeholders to enhance performance and user satisfaction.

Maintain change control procedures which discipline the applications development process, ensuring that adjustments to business requirements are effectively rationalized and, when approved, adequately funded.

Maintain an awareness of current and proposed technology issues and concerns within UAEAA and recommend potential solutions to meet expectations and forecasted requirements.

Gather Business requirement for Application development and produce Business Review Document (BRD).

Participate in the review of IT Scope of Work to ensure they clearly articulate the business need and elevates concern if estimates don’t seem to be in line with the work effort required to deliver the solution.

Develop requirement traceability and track of requirements throughout the application development lifecycle to ensure business needs are met and validate application features.

Participate in the IT awareness initiatives within UAEAA to ensure employees are well informed of IT enhancements, new IT solutions and initiatives to support business requirements.

Collaborate with external stakeholders in terms of benchmarking, project management, IT services enhancement to ensure alignment with industry’s standards.

Our Mission
At the UAE Accountability Authority (UAEAA), we are custodians of more than just accounts; we are guardians of the future. Upholding transparency, integrity, and excellence, we navigate the forefront of the industry as pioneers. Our mission is twofold: to bolster financial precision and accountability, and by doing so, protect public funds which are the bedrock for future generations. We strive to secure a stable and reliable economic landscape that serves both businesses and individuals, ensuring that today's resources are preserved and utilized for tomorrow's prosperity.
Our Culture
Our doors open to a world where professionalism meets passion. We believe in fostering a culture where every team member feels valued and inspired to reach their full potential. Here, your voice matters, your work has impact, and your growth is our priority.