Social Media Content Moderator Full-time Job

You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe.

Review and moderate user-generated content, including text, images, and multimedia, often of a graphic nature, controversial, offensive, inappropriate or misleading.

Ensure that all content moderation activities are conducted in accordance with company policies and standards.

Address user inquiries and concerns professionally and efficiently, providing excellent customer support.

Stay updated on industry trends, Company policies, and best practices to enhance moderation processes.

Candidate Requirements

Effective written and verbal communication skills in English (B1 & above level) & Arabic

Must be a graduate .

Active usage and interest in short video platforms.

Mature and professional demeanor while reviewing internet content daily that may be deemed inappropriate and/or contain explicit materials and user situations.

Excellent attention to detail and ability to maintain accuracy while dealing with large volumes of data.

Cultural sensitivity and understands global / regional current affairs.

Proficient in computer usage and familiar with various online platforms.

Preferred candidates

Previous experience in content moderation, customer service or a related field is an advantage.

Can join immediately (preferably within 1-2 weeks on offer agreement).

Our clients prefer to operate in a 24/7 business environment and to support them we need candidates who are open to work as required above.

We create game-changing customer journeys that help brands grow, across the world and into the future.
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Whether youre a small company with big ideas or a leading global brand, were not just your next-door neighbor, were everyones, everywhere.
It doesnt matter if your customer journey spans channels, technology, or even oceans weve got you covered.
Were behind the scenes of the brands you rely on every day. So chances are, weve already met!