Senior Operations Manager Full-time Job

What You Will Do At Deel

Execute initiatives and manage projects leading to a higher level of excellence across all operations teams and beyond

Identify highly impactful problems or moments of friction and improve customer experience by implementing changes successfully

Implement, own and improve operational systems and processes, workflows, and/or organizational tools, and drive improvements leading to us serving customers faster, better or more efficiently

Put yourself into the shoes of our customer, deep dive into specific user flows and common challenges to understand priorities

Work closely with an international team and collaborate with operations team members and stakeholders, such as product, knowledge and more

Requirements

4+ years work experience in a start-up or in a fast paced company or consultancy

Ability to grasp problems quickly and design pragmatic solutions

Eagerness to learn and grow

Extreme attention to detail while being able to drive impact quickly and successfully

High energy level and drive, practice first principles thinking

Strong analytical skills turning data into insights (SQL skills are a must)

Willingness to roll up your sleeves, being hands-on and pragmatic is what makes you and your team successful

You are a team player and customer obsessed

Deel is the all-in-one HR platform for global teams. It helps companies simplify every aspect of managing an international workforce, from culture and onboarding, to local payroll and compliance. Deel works for independent contractors and full-time employees in more than 150 countries, compliantly. And getting set up takes just a few minutes.
Today, Deel serves over 20,000 customers from SMBs to publicly traded companies.
Our values:
Genuine Care - We deeply value our customers and understand the impact of our work.
Deel Speed - We move fast and build to last.
Default Optimism - We stay positive and balance our perspectives.
Thoughtful Frugality - We get more done with less and are careful with our resources.
Exceed Expectations - We own our work and always overachieve.
Together Everywhere - We sit anywhere and connect everywhere.