Senior IT Analyst Systems Full-time Job

Core Accountabilities

Install and configure internal and customer facing servers, storage devices, AD servers, Backup System and all Microsoft related systems.

Proactively manage and maintain Server and all Data Centre related systems infrastructure services.

Administer and support core Microsoft OS, Exchange, SCCM and Azure.

Establish, maintain and manage users Active Directory accounts. Install, modify and maintain systems and utility software on server computer systems. Provide server support related to other software.

Establish guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other component related to converged and hyper converged systems.

Ensure high availability and acceptable levels of performance of mission critical host computer resources.

Ensure Patch Management systems are in place and make sure relevant patches are applied on timely manner following the Change Management Process.

Administer and support information backup infrastructure, backup schedules, testing and retention.

Follow project plans, risk assessments and contingency plans.

Administer monitoring, configuration management and reporting functions that will make a hands-off environment.

Maintain inventory and asset configuration documentation.

Assist with hardware, software and related technology vendor evaluation and recommendations.

Work closely with the concerned sub-functions to define system requirements

Support in the development of the overall systems interfacing for relevant systems working across multiple stakeholders and internal teams

Regularly conduct system maintenance activities and recommend solutions for system enhancement

Align on implementation and improvement strategies to ensure seamless integration of systems across EDGE and its entities

Record and maintain system maintenance records for auditing / compliance / reporting purposes

Provide continuous support to relevant systems, identification and implementation of the required system updates/ upgrades as well as the resolution of all software related issues across EDGE and its entities

Liaise between the Product/Solution/Applications Management team and the end users internally and externally to ensure the successful solution implementation

Implement system quality standards and ensure compliance across the Product/Solution/Applications Management team

Provide delivery support in integration, testing and commissioning activities, ensuring program timelines, milestones and project objectives are maintained in coordination with the IT PMO sub-function

Experience

Minimum of 3 years of experience

Experience in UAE or Middle East is desirable

Education

Bachelor’s degree in information Technology or related discipline

Certification in Microsoft Technologies, Virtualization Technology, Cloud Computing, Storage are desirable

Launched in November 2019, the UAEs EDGE is one of the worlds leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to establishing the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly-skilled talent to thrive. With a focus on the adoption of 4IR technologies, EDGE is driving the development of sovereign capabilities for global export and for the preservation of national security, working with front-line operators, international partners, and adopting advanced technologies such as autonomous capabilities, cyber-physical systems, advanced propulsion systems, robotics and smart materials. EDGE converges R&D, emerging technologies, digital transformation, and commercial market innovations with military capabilities to develop disruptive solutions tailored to the specific requirements of its customers. Headquartered in Abu Dhabi, capital of the UAE, EDGE consolidates more than 20 entities into four core clusters: Platforms & Systems, Missiles & Weapons, Electronic Warfare & Cyber Technologies, and Trading & Mission Support.