Physical Security Operation Manager Full-time Job

Duties and responsibilities:

Manage the UAE’s security operations, covering the key pillars of physical security – People and processes.

Assist the AVP in implementing comprehensive security plans and protocols to protect the ENBD UAE’s assets, including its employees, customers, and property.

Developing and implementing comprehensive security plans and protocols to protect the bank's assets, including its employees, customers, and property utilizing the available tools and security vendor currently deployed at ENBD’s premises in the UAE.

Lead a team of security professionals and providing direction, guidance, and training to the team members to ensure state of security in accordance with management guidelines.

Be a part of the reporting and escalation channel for security- emergency, related operational incidents, or emergencies of the Emirates NBD UAE and report it to the management and ensure crisis situations and security incidents are effectively managed and communicated to bank's senior management and other stakeholder.

Ensure compliance and adherence to the regulations and local laws related to security and risk management and ensuring that all staff members are aware/trained on the requirements

Keep abreast of current security trends and best practices and making recommendations for improvements to the bank's physical security posture.

Provide regular reports on security operations, related KPIs and incidents to senior management and other stakeholders based on the expectations put in place by Security Management/Council and other relevant stakeholders.

Evaluate and ensure the dynamic aspects of the physical security operational and security controls are always working and healthy. Ensure that the physical security controls put in place (digital/physical/human) are adequate the mitigate the risk and operational challenges under the guidance of Group Physical Security Operations AVP

Effective relationships with external partners, customers, employees, mutual aid groups and vendors, such as law enforcement and security consultants, to enhance the bank's security capabilities.

Oversee entire security guard force and organize the same to ensure that there are adequate guard posts and patrols to cover the grounds and buildings, particularly highly sensitive area / dangerous areas making sure there is sufficient staff for 24-hour coverage. Additionally, delegating responsibilities to supervisors and maintain constant and close communication with them.

Identify and evaluate security risks to the organization’s assets, develop risk mitigation strategies, and ensure the implementation of these strategies to enhance the security posture.

Stay informed on the latest security technologies, assess their relevance, and oversee the implementation and integration of these technologies within the existing security infrastructure.

Support Development of the security department's budget, optimize resource allocation, and identify cost-saving measures without compromising security effectiveness.

Establish and maintain effective communication with all stakeholders, including management, employees, and external partners, ensuring timely dissemination of security-related information.

Ensure all security operations and protocols are in compliance with relevant laws and regulations and manage both internal and external security audits.

Develop and deliver security awareness training programs to foster a proactive security culture among employees and management.

Plan and execute security measures for corporate events, assessing risks, coordinating with event planners, and ensuring the safety of attendees and assets.

Develop executive protection strategies, including travel and residential security, to ensure the safety of organization’s executives and VIPs.

Select and manage security vendors through a rigorous procurement process, regularly evaluate their performance against SLAs, and ensure they align with the organization's security standards and requirements.

Design and implement an ongoing security awareness program that includes regular training sessions, simulations, and communications to keep security top-of-mind for all employees.

Implement quality assurance processes to monitor and evaluate the effectiveness and efficiency of security services. Gather and act on feedback from stakeholders to continuously improve service quality.

Stay abreast of emerging security threats and industry trends. Design and launch innovative security programs that enhance the organization’s defensive posture and resilience.

Develop a comprehensive security strategy that encompasses risk assessment, technological innovation, personnel training, and policy development. Ensure the strategy is agile to adapt to the dynamic security landscape and organizational changes.

Monitor security operations to quickly identify and address security issues as they arise. Provide clear, immediate directions to security staff for swift resolution, minimizing operational disruptions.

Collaborate with project teams to assess security requirements for new projects or expansions, ensuring that security measures are designed and implemented in alignment with project goals and timelines.

Direct comprehensive investigations into security incidents, collaborating with relevant departments and external authorities as needed. Utilize findings to strengthen security measures and prevent future occurrences.

Qualifications:

Minimum college under-graduate with relevant certifications in physical security and life safety.

Preferably an APP with prior experience of managing Physical security operations.

Security Related Qualifications.

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Turkey) region with a presence in 13 countries, serving over 17 million customers. As at 31st December 2022, total assets were AED 742 billion, (equivalent to approx. USD 202 billion). The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 879 branches and 4,130 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.6 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv., the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAEs main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is also an early supporter to Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.