Operations Manager Full-time Job

Roles and Responsibility

• Maintain a high profile in the promotion of safe working conditions and practices so as to provide a safe working environment for all employees and Contractors.

• Provide technical and professional review for the Operations department in all areas, e.g. train set efficiency, wagon management.

• Create and implement all service delivery documentation, review timetables, driver rosters and shift specific instructions.

• Liaise with customers on all operational day-to-day service delivery issues as required.

• Liaise with the NOCC team on all operational day-to-day service delivery and issues as required.

• Identify knowledge and training needs within the Operations team and produce training plans and material to address any shortfall.

• Complete safety tours and location compliance checks as defined within the CMS and periodicity matrices.

• Make sure that all accidents are investigated for the purpose of identifying root cause and developing, communicating and monitoring implementation of timely and effective rectification actions.

• Produce detailed reports at a frequency and content directed by the Operations Director

• Provide the network with an operational presence on a flexible shift pattern as required by the business.

• Perform Rail Incident Officer/Train Operations Liaison Officer duties as required.

• Support the training and development of new entrants to the industry.

• Maintain current train driver competence.

• Maintain groundstaff competence.

• Maintain loading standards competence.

• Maintain basic signalling competence.

Desirable qualifications, skills and experience

Academic Qualifications:

• Educated to a high standard.

Professional Qualifications:

• Knowledge of applicable discipline-based railway standards,

• Knowledge of European Train Control System (ETCS),

• Knowledge of competence management systems,

• Full driving license.

Experience:

• Competency in train driving,

• Competency in groundstaff duties,

• Competency in loading of rail vehicles,

• Competence in Rail Incident Officer duties,

• Competency in basic signalling regulations,

• Experience in writing risk assessment and safe systems of work.

Etihad Rail Operating CompaniesIndustryRail TransportationCompany size201-500 employees323 associated members