Operations Executive Full-time Job

Responsibilities

Role Details – Key Responsibilities and Accountabilities:

Oversee daily operations of the Centre, including presentation, security, safety, cleaning, engineering, facilities, and ambience to meet tenant and customer requirements. Maintain relations with local emergency services.

Conduct regular property inspections focusing on cleanliness, preventive maintenance, health and safety, security, and parking. Identify any risks and report to Management.

Manage Capex and Operating budgets, prioritizing effective utilization to maintain timeline and cash flow management.

Ensure audits related to Facilities Management, Fire, Health and Safety, Security and Internal Audits are conducted, and recommendations are implemented within specified timelines.

Manage hard and soft services contracts, ensuring mall's standards, KPI’s, SLAs are met. Oversee traffic management system and provide weekly summaries to Management.

Identify additional areas within the mall that can be converted into revenue-generating areas. Administer cleaning contract, implementing cost-cutting programs and improving efficiencies.

Enforce rules and regulations among tenants, focusing on operating hours, delivery schedule, waste removal, promotional signs, and other related issues. Ensure sustainability targets, including waste management, are achieved.

Comply with all policies and procedures, promote sustainability initiatives, and build the capability of staff for performance improvement. Handle tenant-related issues and customer complaints promptly. Manage small-scale in-house projects and liaise with property insurers for incident claims.

Minimum Qualifications/education

Personal Characteristics and Required Background:

Bachelor’s degree / Operations Management or equivalent.

Experience in management, operations, and leadership skills.

Is a proficient user of MS Office and MS Project – AutoCAD is an added value.

Meticulous and detail oriented while does not lose focus of the big picture.

Is a team player, well-tempered, capable of working under pressure and following instructions to detail.

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.
A remarkable business success story, Majid Al Futtaim started from one mans vision to transform the face of shopping, entertainment and leisure to create great moments for everyone, every day. It has since grown into one of the United Arab Emirates most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.
Majid Al Futtaim owns and operates 25 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and four community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in 37 markets across the Middle East, Africa and Asia, and operates a portfolio of more than 270 outlets in 15 countries.
Majid Al Futtaim operates more than 400 VOX Cinemas screens and 36 Magic Planet family entertainment centres across the region. In addition to iconic leisure and entertainment facilities such as Ski Dubai, Orbi Dubai and Ski Egypt, among others. The Company is parent to the consumer finance company 'Najm', and a Fashion and Home retail business representing international brands such as Abercrombie & Fitch, AllSaints, lululemon athletica, Crate & Barrel and Maisons du Monde. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management. The Company also owns the rights to The LEGO Store and American Girl in the Middle East and operates in the food and beverage industry through a partnership with Gourmet Gulf.