Housekeeping Coordinator Full-time Job

Responsibilities

Coordinate with housekeeping staff to optimize workflow and task delegation.

Serve as the bridge between housekeeping, front office, and other key departments.

Assist in crafting and managing staff schedules to meet operational demands efficiently.

Support the Housekeeping Manager in task prioritization and distribution.

Maintain vigilance over cleanliness standards, conducting regular inspections to uphold our reputation for excellence.

Address guest requests and concerns promptly, ensuring swift resolution in collaboration with the team.

Manage inventory of cleaning supplies and amenities, coordinating replenishment as needed.

Generate insightful reports on housekeeping activities and performance to drive continuous improvement.

Maintain meticulous documentation of housekeeping-related tasks and activities.

Uphold safety protocols and ensure compliance with health regulations at all times.

Promptly report and address any safety concerns that arise.

Manage incoming calls with professionalism and efficiency.

Assign rooms and tasks to team members, ensuring smooth operations.

Enforce security procedures when issuing keys.

Handle lost and found property according to established policies.

Provide prompt assistance to guest inquiries and requests.

Keep team members updated on relevant guest information and maintain accurate guest profiles.

Fulfill administrative and IT duties as required.

Report maintenance issues promptly and accurately.

Foster seamless communication with other departments to enhance efficiency.

Regularly update systems to optimize room availability.

Execute additional tasks as assigned by the Housekeeping Manager.

Qualifications

Experience/Certificates/Education

Prior experience in a similar role internationally or a minimum of 2 years in a luxury hotel, demonstrating a strong understanding of luxury hospitality standards.

Exceptional and refined communication abilities, inspiring and empowering team members to achieve excellence.

Expertise in luxury housekeeping operations, including advanced cleaning techniques, meticulous inventory management, and stringent quality assurance protocols.

Ability to thrive in a dynamic, fast-paced environment while upholding exacting standards of luxury hospitality.

Familiarity with sustainability practices in housekeeping is advantageous, reflecting a commitment to environmental stewardship and progressive luxury service standards.

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.