Finance and Insurance Telesales Agent Full-time Job

What will you do?

Handle the entire finance and insurance paperwork process for customers who buy a pre-owned car at Kavak, ensuring every transaction is completed accurately and efficiently.

You will provide a delightful customer experience, maintaining continuous engagement with customers throughout the finance and insurance stages of their journey and resolving any issues or concerns that may arise during the process.

You will propose and implement ideas to improve the finance and insurance customer journey.

Collaborate with the Call Center team to ensure a seamless transition for customers.

What are we looking for?

Minimum 2-3 years experience working as a Relationship Manager or as Finance & Insurance agent in the bank/automotive industry.

Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers

Excellent verbal and written communication skills

Advanced English proficiency level

Attention to detail and problem-solving skills

A deep understanding of our value proposition and the ability to empathize with others

Ability to handle rejection, stay motivated, and adapt to changing circumstances

Ideally, a genuine passion for cars!

Kavak is a global company with operations in Mexico, Argentina, Brazil, Chile, Turkey, Saudi Arabia, Oman and United Arab Emirates. We are the number one e-commerce company in the purchase and sale of pre-owned vehicles and the most highly valued private startup in Latin America. Kavak is also the first Unicorn Company in the history of Mexico, with a current valuation of US$8.7 billion.We have thousands of kavak@s from more than 40 different nationalities and growing. As part of this accelerated growth, we want to make sure we surround ourselves with the best talent to help us continue to build the technology, processes and products that will allow us to transform the automotive market around the world.Our team is the number one priority. We like to imagine the impossible and work together to achieve it. We are disruptive, proactive, loyal and ambitious.