Customer Onboarding Manager Full-time Job

Some Key Qualifications

At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product

Focused, action-oriented, and always anticipating next steps: a natural project manager

High attention to detail and can design an organized, effective onboarding plan and schedule for clients

Enjoy teaching others, be it a customer or a colleague

Customer obsessed and have significant experience building customer relationships

Team player, and enjoy working on a diverse team.

Driven, think on your feet, and thrive in a fast-paced, challenging environment.

Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.

Fluent in both French and English

Based in the EMEA region (or time zone)

Bonus points if you

Have experience working with clients and team members from multiple countries and across multiple time zones

Have experience working on a remote team

Have experience working at a high growth start-up or scale-up

Have Fintech or HRtech experience

Are multilingual

Deel is the all-in-one HR platform for global teams. It helps companies simplify every aspect of managing an international workforce, from culture and onboarding, to local payroll and compliance. Deel works for independent contractors and full-time employees in more than 150 countries, compliantly. And getting set up takes just a few minutes.
Today, Deel serves over 20,000 customers from SMBs to publicly traded companies.
Our values:
Genuine Care - We deeply value our customers and understand the impact of our work.
Deel Speed - We move fast and build to last.
Default Optimism - We stay positive and balance our perspectives.
Thoughtful Frugality - We get more done with less and are careful with our resources.
Exceed Expectations - We own our work and always overachieve.
Together Everywhere - We sit anywhere and connect everywhere.