Community Manager Full-time Job
3 days ago Others Dubai 19 views Reference: 37524Job Details
Responsibilities:
Professional Network: Grow community engagement in the Professional Network. Lead and seed distinct conversations in each space that add value to the talent.
Community Moderatoration: Organize and manage a team of community moderators to remove content that violates our guidelines.
Leverage BTRST: Develop bounty programs, contests, awards, and otherwise gamify people’s demand for and use of the token. Support the product team as they run different token tests to drive value and collect feedback.
Building: Enable our Braintrust Community to build with us. Activate a team of Talent Community Leaders to develop programming for various types of freelance talent. Look for other opportunities to recruit committed community members.
Feedback + Support: Earn the trust of our talent community by listening to, responding to, and delighting in their feedback. Handle inbound talent questions and queries, escalate major concerns, and develop support articles/FAQs on topics of interest/ heat.
Product: Support the product team/ be a stakeholder in user research and design. Keep a pulse on trending and hot topics in the community and identify areas of opportunity to grow engagement at scale.
Content: Develop creative editorial concepts in line with the Network’s core value props and key messaging, and incentivize our community to develop user-generated content – blogs, videos, memes, images, etc.- for distribution.
Events: Lead global community events that encourage live connection connections. Grow cohorts of community event managers that can expand community impact.
Social: Develop creative viral campaigns that inspire and incentivize our community to share their experiences (content, press, job opportunities, etc.) on social media in a way we can amplify to help advance our message and reach a broader audience.
Partnerships: Establish partnerships with complimentary communities, organizations, brands, and businesses to enrich the community and reach a broader audience.