Communications Manager Temporary Job

ROLE PROFILE

Developing a Centre of Excellence that sets the directives, standards, best practices, framework and houses key communication collateral and templates from which all in-country communications colleagues can access to ensure consistency and quality in their communications activities

Act as the main point of contact between all communication managers and the communications function at Corporate Head Office

Develop templates for pre-determined KPI’s and performance metrics, tracking and reporting performance, KPI’s, (output and outcomes) for each market, conduct audits and provide counsel and guidance to in-market communications colleagues to achieve the wider communications goals of the business (both corporate and customer brand ambitions)

As a master communications strategy architect, guide, overseeing and approve localized communications strategies, action plans, desired output and outcomes for each Carrefour market across Majid Al Futtaim Retail’s portfolio

Reviewing content and output from local market communications across portfolio, providing counsel, guidance and approval to uplift communications standards of Carrefour in-line with

Majid Al Futtaim’s standards, ensuring that they align with their local strategies and ladder up to the overall communications strategy of Majid Al Futtaim Retail.

Work closely within communications team to ensure collaboration between all functions to provide integrated communications across all channels.

Having total visibility through periodic ongoing checks with each communications manager across the markets, including view of their action plans, in-market challenges and objectives, and reviewing results, while providing on-going counsel and guidance to improve outcomes and remained focused on local and company-wide strategic goals.

Lead on issue and crisis communications management including maintaining an issues tracker, updating and uplifting existing crisis comms strategies and playbook, running crisis communications training for leaders and communications managers and providing ongoing counsel and support

REQUIREMENTS

Bachelor’s degree in communication, Public Relations of Marketing

A minimum of 8+ years relevant, demonstrated experience / proven track record in a similar role with minimum of 3 years in managing communications teams, preferably across several countries

Relevant experience working with retail / consumer goods industry / multinational and technology companies

Communications agency or news media journalism experience

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.
A remarkable business success story, Majid Al Futtaim started from one mans vision to transform the face of shopping, entertainment and leisure to create great moments for everyone, every day. It has since grown into one of the United Arab Emirates most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.
Majid Al Futtaim owns and operates 25 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and four community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in 37 markets across the Middle East, Africa and Asia, and operates a portfolio of more than 270 outlets in 15 countries.
Majid Al Futtaim operates more than 400 VOX Cinemas screens and 36 Magic Planet family entertainment centres across the region. In addition to iconic leisure and entertainment facilities such as Ski Dubai, Orbi Dubai and Ski Egypt, among others. The Company is parent to the consumer finance company 'Najm', and a Fashion and Home retail business representing international brands such as Abercrombie & Fitch, AllSaints, lululemon athletica, Crate & Barrel and Maisons du Monde. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management. The Company also owns the rights to The LEGO Store and American Girl in the Middle East and operates in the food and beverage industry through a partnership with Gourmet Gulf.