Butler Full-time Job

Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.

Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items.

Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard.

Maintain the guest’s personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.

Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.

Unpack and pack guest’s luggage as required by guests request.

Ensure Butler’s pantry in a clean orderly manner at all times.

Maintain stock and charge in suite bars.

Assist guest with room and local information; make bookings and reservations as required by guest.

Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.

Qualifications

Creative and passionate about food and customer service

Able to work in a high-pressure environment

Excellent interpersonal and communication skills and strong team player

Add diplomas/certifications required if needed

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.