Associate Customer Success Manager Full-time Job

What you will enjoy working on:

Project management

Works well with internal teams in order to deliver the best customer experience, this entails working with Support, Product, Sales & Engineering

Have a good knowledge of where Deel is hiring and Deel services (payroll, HR, Product, etc)

Set up outreach campaigns for customer base

Preventing and eliminating churn

Growing relationships with a larger book of clients and promoting their growth at Deel

You will be successful if:

Ideally 1-2+ years of experience within Customer Success

Has experience within a Regional/Global book of business

Experience in outreach campaigns & automation

Used to deal with escalations, or frustrating customers

Take good ownership & accountability

You speak, read and write in English and Spanish Fluently

You are based within EMEA timezone

Deel is the all-in-one HR platform for global teams. It helps companies simplify every aspect of managing an international workforce, from culture and onboarding, to local payroll and compliance. Deel works for independent contractors and full-time employees in more than 150 countries, compliantly. And getting set up takes just a few minutes.
Today, Deel serves over 20,000 customers from SMBs to publicly traded companies.
Our values:
Genuine Care - We deeply value our customers and understand the impact of our work.
Deel Speed - We move fast and build to last.
Default Optimism - We stay positive and balance our perspectives.
Thoughtful Frugality - We get more done with less and are careful with our resources.
Exceed Expectations - We own our work and always overachieve.
Together Everywhere - We sit anywhere and connect everywhere.