Assistant Manager Housekeeping Full-time Job

Responsibilities

Coordinate, schedule, and supervise the housekeeping team, ensuring every guest encounters an environment of unparalleled comfort and luxury.

Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to uphold stringent cleanliness, hygiene, and maintenance standards.

Manage inventory of cleaning supplies, linens, and equipment, ensuring timely replenishment and seamless operations.

Respond promptly and effectively to guest concerns and requests related to housekeeping services, collaborating with other departments to enhance the overall guest experience.

Ensure compliance with health, safety, and sanitation standards set by local regulations and the hotel, implementing proper procedures for hazardous materials and waste disposal.

Assist in preparing and managing the housekeeping department budget, identifying cost-saving opportunities without compromising quality.

Conduct performance evaluations for housekeeping staff, providing feedback, recognition, and support for professional development opportunities.

Foster a positive work environment that encourages teamwork, collaboration, and excellence, motivating and inspiring staff to deliver exceptional service consistently.

Assist in the supervision, training, and development of the housekeeping team to maintain high standards of cleanliness and guest satisfaction.

Oversee the quality assurance program to ensure adherence to cleanliness and maintenance standards in guest rooms, public areas, and back-of-house areas.

Assist in creating and managing housekeeping staff schedules to ensure adequate coverage and efficient operation.

Work closely with other departments, especially front office and maintenance, to ensure seamless coordination and communication.

Assist in controlling departmental expenses within budget guidelines while maintaining high standards of service.

Prepare regular reports on housekeeping operations, including occupancy rates, inventory levels, and staff performance.

Qualifications

Experience/Certificates/Education

Prior experience in a similar role internationally or a minimum of 2 years in a luxury hotel, demonstrating a strong understanding of luxury hospitality standards.

Exceptional leadership skills and refined communication abilities, inspiring and empowering team members to achieve excellence.

Expertise in luxury housekeeping operations, including advanced cleaning techniques, meticulous inventory management, and stringent quality assurance protocols.

Ability to thrive in a dynamic, fast-paced environment while upholding exacting standards of luxury hospitality.

Familiarity with sustainability practices in housekeeping is advantageous, reflecting a commitment to environmental stewardship and progressive luxury service standards.

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.